Privacy Policy
1.About us
- Corporate nameKabankobo Yamamoto Inc.
- Location899 Minamiura-cho, Kashihara-shi, Nara
- RepresentativeKazunobu Yamamoto
2.Legal compliance
We handle your personal information in accordance with Japan’s Act on the Protection of Personal Information and related guidelines.
3.Personal Information We Collect
The personal information we collect about you in connection with the provision of this service is as follows:
- Your name
- Your e-mail address
- Your telephone number
- Details of your inquiry
4.Purpose of Use
We use your personal information for the following purposes:
- To verify the identity of customer and to contact the customer in connection with the provision of this service
- To inscribe on products provided to customers in connection with the provision of this service
- To respond to inquiries from customers
- To conduct questionnaires for customers
- To inform customers about products and services provided by us
5.Handling of personal data for advertisement delivery
In order to deliver advertisements to customers who browse this Web site, we cooperate with the following companies. Accordingly, cookies may be stored on the device used by the customer and the device may be identified by the companies. Please refer to the privacy policy of each company for information on how they handle your personal information and how you can opt-out.
5.1.Google Ads
| Company name | Google LLC |
| Privacy Policy | https://policies.google.com/privacy |
| How to opt-out | https://policies.google.com/technologies/ads |
5.2.Yahoo! Advertisement
| Company name | Yahoo Japan Corporation |
| Privacy Policy | https://privacy.yahoo.co.jp/ |
| How to opt-out | https://btoptout.yahoo.co.jp/optout/index.html |
5.3.Facebook ads
| Company name | Meta Platforms, Inc. |
| Privacy Policy | https://ja-jp.facebook.com/privacy/policy/ |
| How to opt-out | https://www.facebook.com/ads/website_custom_audiences/ |
5.4.X (Twitter) ads
6.Use of Google Analytics and Google Tag Manager
6.1.About Google Analytics and Google Tag Manager
We use Google Analytics and Google Tag Manager provided by Google LLC. Due to the use of Google Analytics and Google Tag Manager, we may store and use cookies on your device to collect, record and analyze your visit history.
6.2.Purpose of use of Google Analytics and Google Tag Manager
We receive statistical information about the behavior of customers visiting this site from Google LLC. We use this information to analyze your interest in this site and to improve the specifications of this site. This information does not contain information that can identify a specific individual.
6.3.Opting out of Google Analytics and Google Tag Manager
You may opt-out of Google Analytics and Google Tag Manager by using add-ins provided at https://tools.google.com/dlpage/gaoptout/.
6.4.Google LLC Privacy Policy and Terms
Google LLC manages the information collected in Google Analytics and Google Tag Manager as set forth in the Privacy Policy and Terms below.
| Privacy Policy | https://policies.google.com/privacy |
| Terms | https://marketingplatform.google.com/about/analytics/terms/jp/ |
7.Procedures for Personal Data the business holds
The procedures regarding your Personal Data the business holds (“Personal Data the business holds” as defined in Japan’s Act on the Protection of Personal Information) are as follows.
7.1.Inquiries about the Purpose of Use for and Measures for Managing the Security of Personal Data the business holds
Customers may inquire with us regarding the purpose of use for or measures for managing the security of their own personal data the business holds handled by us. For these inquiries, please send an e-mail to the e-mail address below. We will respond to these inquiries in accordance with Japan’s Act on the Protection of Personal Information.
[Contact e-mail address] global@yamamotobag.com
7.2.Request for Disclosure of Personal Data the business holds
A customer or his/her representative may request us to disclose his/her own personal data the business holds handled by us. We will respond to requests from customers based on Japan’s Act on the Protection of Personal Information. Requests for disclosure of personal data the business holds are as follows.
(1)Procedures
When a customer personally requests disclosure of personal data the business holds, please send an e-mail to the following e-mail address, attaching a copy of a document that can verify the customer’s identity, and indicating (a) what type of personal data the business holds the customer requests disclosure of, (b) whether the customer requests disclosure by data or by post, and (c) the postal address if the customer requests disclosure by post.If a representative of the customer requests disclosure of personal data the business holds, please attach a copy of a document that can verify the identity of the customer and a copy of a power of attorney that can verify the identity of the customer’s representative to the above e-mail.
[Contact e-mail address] global@yamamotobag.com
(2)Disclosure fee
When disclosing personal data the business holds, a disclosure fee of 5,000 JPY per case must be paid in advance. If disclosure of personal data the business holds is made by post, the customer is required to pay the postage fee in advance, in addition to the disclosure fee. If these payments are not made, we will not be able to respond to the disclosure of personal data the business holds.
7.3.Request for correction, addition, deletion, or ceasing to use or provide to a third party of personal data the business holds
The customer or his/her representative may request the correction, addition, deletion, or ceasing to use or provide to a third party regarding his/her own personal data the business holds handled by us. We will respond to requests from customers based on Japan’s Act on the Protection of Personal Information.If the customer himself/herself is making such a request, please send an e-mail to the following e-mail address with the details of the request along with a copy of a document that can verify the customer’s identity.If a representative of the customer is making such a request, please attach a copy of a document that can verify the identity of the customer and a copy of a power of attorney that can verify the identity of the customer’s representative to the above e-mail.We will not be able to respond to a customer’s request if there is no justifiable reason for the request or if the content of the request is unclear.[Contact e-mail address] global@yamamotobag.com
8.Inquiries regarding the handling of customers’ personal information
We accept inquiries regarding the handling of your personal information at the following e-mail address.
[Contact e-mail address] global@yamamotobag.com
9.Revisions to this Policy
We may revise this policy. In that case, we will announce the date of revision and the content of the revised policy on our website.
10.Official text
This policy is published in Japanese and English. If there is any conflict between the Japanese policy and the English policy, the Japanese policy shall take precedence.
Haciendo que tu experiencia de compra sea más cómoda
Para una experiencia de compra cómoda, le recomendamos crear una cuenta. Al iniciar sesión, podrá verificar el estado de sus pedidos, gestionar su configuración y recibir información sobre nuevos productos y ofertas exclusivas. En el menú en la parte superior del sitio, le guiamos de manera clara a través de varios modelos y opciones. Seguro encontrará el producto perfecto.
Disponible en una amplia gama de colores.
La elección de la mochila escolar es un punto importante, y el color es uno de ellos. Antiguamente, el negro era común para los niños y el rojo para las niñas, pero recientemente se pueden elegir una variedad de colores como azul marino, verde musgo, azul, rosa, naranja, púrpura y colores pastel.
El color de la mochila escolar también se ha convertido en un medio para expresar la individualidad. En el taller de mochilas Yamamoto, ofrecemos una variedad de colores para que nuestros clientes puedan expresar su personalidad y preferencias a través del color.
Atención al cliente confiable
Si tiene alguna duda o pregunta, no dude en ponerse en contacto con el servicio de atención al cliente.
Nos encargaremos de atenderle con cuidado en la verificación de los detalles del producto y el contenido de su pedido.
Moneda y precios
``` Para los clientes en el extranjero, los precios pueden mostrarse en monedas locales como UDD o SGD (dólar de Singapur). Dado que todos los pagos se realizan en yenes japoneses, el monto final puede variar según el tipo de cambio y las comisiones bancarias. Agradecemos su comprensión de antemano. ```
Aprende más y disfruta
Estamos preparados con contenido especial para que conozcan la dedicación de los artesanos en cada producto, la historia de las mochilas escolares y nuestros sentimientos. El encuentro con la mochila escolar perfecta para su hijo está a solo un clic.