Cart

Your cart is currently empty.

Continue shopping

Description based on the Specified Commercial Transactions Act

Store Information


Company name: Bag Studio Yamamoto Co., Ltd.
Sales manager name: Kazunori Yamamoto
Address: 899 Minamiuracho, Kashihara City, Nara Prefecture, 634-0022
Phone number: 0744-20-1771
Email address: global@yamamotobag.com
Website URL: https://kabankoboyamamotoinc.com/
 

Regarding sales, payment and delivery of products


Product sales price

The prices shown on each product page are inclusive of consumption tax.

Required fees other than the product price

・Consumption tax (10%) *When paying within Japan

·postage ※Shipping Fee

Payment Method
and payment timing

Payment method: Credit card

Payment timing: It varies depending on the credit card company or payment institution, so please contact your credit card company or payment institution for more information.

Delivery time of the product

and method

If the item is in stock, it will be shipped within 5 business days of the order date.

However, there may be delays if the item is out of stock or during busy periods.

The delivery method will be via shipping (major shipping company).

 

Returns Policy


Exchange and return policy

If the order details are different or if there is a defect, we will accept exchanges and returns. Please contact us in advance and return the product within 8 days after it arrives.

However, returns cannot be accepted if the product has been used or if any damage or injury has occurred while in the customer's possession.

Please note that we will not be able to accept any requests for returns or exchanges after the deadline.

*Returns and exchanges due to personal reasons or without prior notice from the customerWe do not accept exchanges or returns.

To start a return,HerePlease contact us.
If the return is approved, we will send you instructions on the shipping method and destination. Returns for items for which you have not previously contacted us for a return request are not accepted.

Refund Policy

Once we receive and inspect your returned item, we will let you know whether your refund will be approved.
If approved, a refund will be automatically issued to your original payment method.

Please be aware that it may take your bank or credit card company some time to process your refund.

*We cannot accept returns or exchanges for reasons of the customer's own convenience, or refund requests without prior notice.