Shipping Policy
Delivery
Shipments within Japan will be sent via Yamato Transport.
For international shipments, we will use EMS.
If EMS cannot deliver to your region, we will consult with you separately to arrange an alternative delivery method.
For items that are in stock, we will ship within 5 business days after confirming your order. For pre-ordered items, we will ship them within 5 business days after the products arrive.
Tariffs and VAT
Tariffs and VAT are determined by the customs authorities of the country or region
where the goods are purchased and are based on the country of manufacture and the type of goods.
Enhance Your Shopping Experience
To streamline your shopping journey, we recommend creating an account. By doing so, you can easily sign in to track your orders, manage your preferences, and receive updates on new products and exclusive offers. Our menu is designed to help you navigate through various models and options, ensuring you find the perfect product that suits your needs.
Diverse Color Selections
When choosing a school bag, color is just as important as function.
Traditionally, black was popular for boys and red for girls. But today, there’s a wide variety of options—navy, moss green, blue, pink, orange, purple, and pastel tones to vibrant hues—so there’s something for everyone. These rich color selections allow children to express their individuality and sense of style.
At Yamamoto Bag Workshop, we offer a diverse range of colors so that every child can find a bag that feels uniquely theirs.
Seamless Customer Support
Should you have any inquiries or require assistance, please contact our customer service team. We're here to help you with product information, order details, and any other questions you might have.
Currency and Pricing
For our international customers, prices may be displayed in various currencies, such as USD (US Dollar) and SGD (Singapore Dollar), depending on your location, to ensure a more convenient shopping experience. Please note that all transactions are processed in Japanese Yen, and the final amount may vary based on exchange rates and any fees charged by your bank or credit card provider.
Explore More
We invite you to explore our content sections to learn more about the craftsmanship behind each product, the history of randoseru, and the values that drive our brand. Your journey through our collection is just a skip away from discovering the perfect backpack for you and your child.